One of the most recognisable hotel chains in Australia, the Quest hotel chain goes from strength to strength with new locations in all of Australia’s states and territories, as well as New Zealand, Fiji and the UK.

We were called to help produce the signs for Quest’s newest location: Preston in Melbourne’s northern suburbs.

Located in the heart of Preston’s busiest precinct, this job was going to need meticulous planning to work around some significant challenges. 

The Signage

To create the iconic QUEST logo, we manufactured fabricated illuminated letters onto large painted frames, as well as metal individual letters with illuminated acrylic faces.

We also put together various lightboxes.

The Challenge

With Quest needing external signage on a busy road, the challenge was putting it all together while contending with obstacles such as traffic, power lines and a small window of time to work in.

The job required complex planning and project management.

A range of permits needed to be obtained, including a road closure permit, traffic management permit, planning permit and footpath permit.

As the hotel was located on a clearway, we could only install the sign between 9am and 3pm, so we still had to contend with daily shoppers.

And to top it off, we needed to crane a scissor lift onto the roof and then crane the sign up for it to be installed.

The Result

Despite the limitations, we were able to power through and deliver an excellent result for the client.

If you’ve got a complex signage project coming up, we’re more than ready to meet any outside challenges the project might face. For peace of mind on your next signage project, get in contact with us today.  

I’ve worked at a lot of signage companies who could pick and choose the jobs they would take on.

At those companies, the ‘too-hard basket’ that was never empty.

We believe a good sign business is one that is prepared to take everything on. 

No matter how big or small, there is no reason why the job can’t be done.

I believe that too-hard baskets shouldn’t exist, so we go into every job determined to give it our best shot. And a good signage company will come up with something that wows its clients every time.

This mantra follows us to work on everything from small stickers, posters and banners to more specialised display work. It’s often simply a case of getting a deeper understanding of the client and what they want and from there working out how you will get it done to their satisfaction.

A good signage company takes jobs on and finds a way to get them done, every time. 

So, when you are shopping around for a new sign, remember what to look for in the people who will make it happen. 

One of the most important things you can do in business is build relationships.

We’re committed to building, maintaining and strengthening relationships with our clients, customers, suppliers and the wider community. We believe all our stakeholders are an extension of our business, and we value every single one of these relationships.

Building Strong Relationships with Your Clients

In business you need your client to trust you 100% because if you don’t get their trust, they’ll find someone else who can. 

When you give your clients any sort of advice, you want them to have the surety that they can trust your advice and don’t think you’re ripping them off.

For example – if we have a solution for a client that will add a lot of value but costs a lot, we’ll be transparent and offer something that still adds value but is within their budget.

Building Strong Relationships With Your Suppliers

Just as we want our clients to feel happy with us, we also want to make sure we can trust our suppliers.

We don’t want suppliers to sell us materials or machinery that won’t do the job we need it to do.

Getting to know your suppliers goes a long way to making sure your products are the best they can be, as you’ll be the first to know of game-changing industry innovations. 

Building Strong Relationships With Your Team

A high-performing team is fully committed to your business’s goals and vision, and they can only be that committed to you if you are to them. 

Make sure your staff are valued and you see them as part of your business, not just cogs in the machine.

Your team should know your wins are their wins too, and when you’ve built that relationship, their goals will be your goals.

The relationships you build will define how successful you are in business.

If you don’t have strong relationships with your clients, you won’t have enough clients.

If you don’t have strong relationships with your suppliers, your products won’t be as good as they could be.

And if you don’t have strong enough relationships with your team, business performance suffers.

Start building and nurturing the relationships that will take your business to the next level today.